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An AI agent that is honest

Keloa reads your website and answers customer questions on your chat widget, email, WhatsApp, Instagram, Messenger and Telegram, in your tone, citing your own pages. One agent for service. Another for sales. Same shared context.

1:1
Set up with you
<2s
First reply latency
Cites
Every answer is sourced
EU
Hosted in Amsterdam
Learns your business

Start from your URL. Your AI agent learns the rest.

Keloa reads your homepage, FAQ, product pages, shipping policy, and your brand colours, logo, and tone of voice while it's at it. No training data to upload. No prompt engineering. We tune the result with you before it goes live.

  • Reads your site and structures it into a searchable knowledge base
  • Auto-detects brand voice, language, and industry
  • Drops in a starter system prompt you can edit later
  • Re-crawls on a schedule, your AI stays in sync as you ship
Lotte V. Chat
Has order #MC-4821 shipped yet?
Max Jansen Mail
Refund timing question
Eva Bakker Chat
Is the red dress in size 38?
Yuki Tanaka Mail
Do you ship to Japan?
Conversation · Lotte V.
Hey, has order #MC-4821 shipped yet? I haven't received a tracking link.
Suggested reply
Your order #MC-4821 was picked up by PostNL yesterday. Expected delivery: Friday, 9–12.
Knows when to step back

An AI that hands off cleanly, never bluffs.

Keloa scores its own confidence on every reply. Below threshold, it escalates with a clean topic + summary instead of guessing your refund policy. Your team picks up context-rich, never a fire drill.

  • Confidence threshold per agent, cautious to aggressive
  • Auto-escalate on weak retrieval, parse failure, or human-request signals
  • Visual flow builder for routing by intent, language, or topic
  • Working hours rules: honest expectations when you're closed
Incoming messageClassify intentOrder status→ Shopify lookupReturns→ AI self-serveComplaint→ Human (tier 2)Auto-replyAuto-replyEscalate
Chat widget

A widget you'd be proud to put on your site.

Lightweight, themeable down to the pixel, fully accessible, and it remembers the visitor across sessions. Drop it in with one line, your AI is replying in your tone, in your visitors' language, citing your own pages.

  • Brand colours and logo pulled from your site automatically
  • Multilingual: visitor's browser language, fallback to your default
  • Proactive triggers: time-on-page, scroll depth, exit intent
  • Unbranded option · WCAG 2.2 AA · keyboard navigable
<!-- Drop into any page -->
<script src="https://cdn.keloa.ai/w.js"
        data-site="mondaycoffee"></script>
Free website scan

See it on your own site.

Enter your URL and talk to an agent built from your own pages, before we ever speak.

Scan your site →
Channels & integrations

Chat, email, WhatsApp, Instagram, Messenger and Telegram. Every channel your customers already use.

Seven channels live today, end to end: chat widget, email, WhatsApp, Instagram, Facebook Messenger, Telegram and Slack. The AI agent replies on each one, and every conversation lands in the same inbox. The rest of your stack syncs through the tools your team already lives in.

EmailEmail
Custom domain · DMARC-friendly · auto-reply or draft mode
Chat widgetChat widget
One-line embed · branded · proactive triggers
Notion
Knowledge base sync · daily
HubSpot
Contacts + deals · bi-directional
Salesforce
Accounts + cases · two-way
Mollie
Payment status lookups
Slack
Internal notifications · threaded
Webhooks
Push any event to your stack
Zapier
3,000+ app connections

See Keloa working on your own site.

Book an intro call. We tailor Keloa to your business, set it up with you, and have your AI agent answering real questions within days.