Is everything included?
Yes. There is one Keloa package and it includes everything the platform does: AI agents, every channel, the integrations, the shared inbox and analytics. We don't lock features behind a higher tier. What changes from customer to customer is the volume, not the feature set.
Why don't you show a price list?
Because a team with one website chat and a few hundred conversations a month needs something very different from a team on five channels with several brands. A fixed list would make one of them overpay. We'd rather price what you actually use, starting from €49 a month, and put it in writing in your proposal.
What determines the price?
Mainly your conversation volume, the channels you connect, the number of AI agents and seats, the integrations and custom actions you need, and the level of onboarding and support. You get one clear monthly price, with no surprises afterwards.
Why can't I sign up myself?
Because an AI agent is only as good as its setup. We'd rather spend time with you upfront, tailoring the knowledge, channels and handoff rules to your business, than leave you with an empty account. That is how teams get value from the first week.
How fast can we go live?
Most teams are live within days of agreeing on the proposal. More channels, integrations or brands take a little longer, and we plan that with you.
Can I see it before I decide?
Yes. Scan your website and talk to an AI agent trained on your own pages, or book an intro call and we'll show Keloa working on your own content.
How do we pay?
You choose a monthly or annual agreement. You receive an invoice that you pay by bank transfer, iDEAL or SEPA direct debit. All prices exclude VAT.
Can our price grow with us?
Yes. When your volume grows, or you add channels, agents or team members, we adjust your environment and your price with you.
Where is our data stored?
In the EU. Keloa is built in Amsterdam and GDPR-first, a Data Processing Agreement is part of every contract, and we don't transfer your data to the US.