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Pricing

One platform. Priced to your needs.

No tiers and no feature gates. Every customer gets all of Keloa, set up together with us. Your price follows what you actually use, from €49 a month.

Everything included

Keloa

The complete platform for customer service and sales: AI agents, every channel, your tools and one inbox for your team.

from€49/ month

Tailored to your needs. Excl. VAT.

Channels

  • Website chat
  • Email
  • WhatsApp
  • Instagram
  • Messenger
  • Slack
  • Telegram

AI agents and knowledge

  • AI agents trained on your website, documents and Q&A
  • Answers in your customer's language, with cited sources
  • Several agents, for example one for service and one for sales
  • A clean handoff to your team when the AI is unsure
  • Insight into the questions your knowledge doesn't answer yet

Integrations

  • Order and product lookups in Shopify and WooCommerce
  • HubSpot and Calendly, used by the AI mid-conversation
  • Custom API actions on your own systems
  • Webhooks to the rest of your stack

Inbox and team

  • One shared inbox for every channel
  • Flows and routing rules
  • Business hours and SLA targets
  • CSAT surveys and analytics

Trust

  • Hosted in the EU
  • A DPA with every contract
  • An audit log of every AI reply
How it works

From first call to live, together.

  1. 30 minutes

    Intro call

    We get to know your business, your channels and the questions your customers ask, and show Keloa on your own content.

  2. Within a few days

    Your price

    A proposal sized to your volume, channels and team, with one clear monthly price.

  3. With you

    We build your environment

    Knowledge, channels, tone of voice and handoff rules, set up and tested together before customers see it.

  4. Within days

    Go live together

    We switch it on with you and review the first weeks together, tuning what needs tuning.

Pricing FAQ

Questions we often hear.

Is everything included?

Yes. There is one Keloa package and it includes everything the platform does: AI agents, every channel, the integrations, the shared inbox and analytics. We don't lock features behind a higher tier. What changes from customer to customer is the volume, not the feature set.

Why don't you show a price list?

Because a team with one website chat and a few hundred conversations a month needs something very different from a team on five channels with several brands. A fixed list would make one of them overpay. We'd rather price what you actually use, starting from €49 a month, and put it in writing in your proposal.

What determines the price?

Mainly your conversation volume, the channels you connect, the number of AI agents and seats, the integrations and custom actions you need, and the level of onboarding and support. You get one clear monthly price, with no surprises afterwards.

Why can't I sign up myself?

Because an AI agent is only as good as its setup. We'd rather spend time with you upfront, tailoring the knowledge, channels and handoff rules to your business, than leave you with an empty account. That is how teams get value from the first week.

How fast can we go live?

Most teams are live within days of agreeing on the proposal. More channels, integrations or brands take a little longer, and we plan that with you.

Can I see it before I decide?

Yes. Scan your website and talk to an AI agent trained on your own pages, or book an intro call and we'll show Keloa working on your own content.

How do we pay?

You choose a monthly or annual agreement. You receive an invoice that you pay by bank transfer, iDEAL or SEPA direct debit. All prices exclude VAT.

Can our price grow with us?

Yes. When your volume grows, or you add channels, agents or team members, we adjust your environment and your price with you.

Where is our data stored?

In the EU. Keloa is built in Amsterdam and GDPR-first, a Data Processing Agreement is part of every contract, and we don't transfer your data to the US.

Let's work out your price.

A 30-minute intro call, a proposal with one clear monthly price, and an environment we build together.